How it works
How The Approval Reset works
Our high-touch human interaction identifies the single recurring approval that is costing your business the most money. Then we spend 30 days with the people who own it, and the work no longer waits.
Before Day 1
Agree
An exploratory call. Three questions, one example, and a fixed fee agreed in writing.
Days 1-7
Surface
We agree the one approval to work on and who owns it. With your finance team, we set the baseline: days from request to approval, days from approval to action, escalations, and the hours spent.
Days 8-14
Craft
We list every check the approval passes through. For each one, the person who owns the risk answers one question: does this still match the risk? Checks that do, stay. The rest are replaced by two rules, written with the people who will use them: who decides, and up to what limit; and when work moves without waiting.
Days 15-23
Apply
The two rules run on live work. Every exception is logged, and any rule that does not hold is adjusted.
Days 24-30
Finish
We measure speed and escalations against Day 1, retire the old rule, and record the owner, the reason and a review date.
Day 90
Confirm
Your finance team confirms the money at quarter close.
Who takes part
Four people: the one who lives with the delay, the one who owns the risk, the one who can change the rule, and someone from finance.
Your time
A 90-minute orientation, a two-hour working session, and two 15-minute check-ins a week with the person who owns the approval.
Day 31
The rules belong to your team, with an owner and a review date. We check the numbers with you at Day 90.
Confidential. No charge. Bring one example.